It will end up being the replacement for www.ng.zain.com, hopefully we don't get to change name before it goes live.
Things to expect from www2?
- Live chat with a few dedicated chat agent
- Self service for our customers. Subscribers will be able to register with their mobile phones. Registered subscribers will be able to log calls which was previously available only through 111. Sim swap requests, illegible cards etc.
- Interesting search. Product information will of course be available online.
- Electronic bills
- Yellow pages and a host of other features.