Friday, January 11, 2008

Another level to customer care

www.webfaction.com is true to its motto: agile hosting by helpful humans.
I tried to make a payment online for a python web hosting today and had some generic errors on payment. I was getting red again, another hateful company who will not accept master cards from IPs originating from Nigeria. After complaining to customer care, a dude called David Sissitka got in touch and offered to set up my hosting and I can pay later, wow! When I did not respond on time he sent me another "hello" prompt.
Wonderful, I was registering the site for Bayo and now I'm a customer waiting to happen.

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